Privacy Policy

Effective Date: 24 October 2025

At Momint Bakery, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us online.

By using our website or providing your personal information, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following personal information:

  • Full Name and Surname

  • Email Address

  • Phone Number

  • Delivery or Collection Address

  • Event Date and Details

  • WhatsApp messages or other direct communications

  • Order preferences (e.g., flavours, design notes, references)

  • Payment Information (processed securely via EFT; we do not store any banking details)

  • Any additional information you voluntarily provide through forms, messages, or emails

We may also collect non-personal information (such as website traffic data and browser type) using cookies or analytics tools to help improve your browsing experience.

2. How We Use Your Information

Your information may be used to:

  • Process, confirm, and deliver your order

  • Communicate regarding your booking or inquiries

  • Send order updates or important service notices

  • Share marketing or promotional messages (only if you’ve opted in)

  • Improve our website, products, and customer experience

  • Feature testimonials or images (with your consent) on our website or social media platforms

3. Sharing Your Information

We respect your privacy. Momint Bakery does not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only when necessary, for example:

  • Delivery or courier partners

  • Email or website hosting providers

  • Payment processing or bookkeeping services

These third parties are required to keep your data secure and use it only for the purpose for which it was provided.

4. How We Store and Protect Your Information

Your personal data is stored securely and only accessed by authorized persons who need it to fulfill your order or inquiry.

We use standard industry safeguards to protect your data. However, please note that no online transmission or electronic storage method can be guaranteed 100% secure.

5. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information

  • Correct or update your personal data

  • Withdraw consent for marketing communications

  • Request deletion of your personal information (where legally permitted)

  • Request removal of any testimonials or images featuring your order

To exercise any of these rights, please contact us at:
📧 momintbakery@gmail.com

6. Cookies

Our website may use cookies to enhance functionality and improve your browsing experience.
Cookies are small text files stored on your device. You can adjust your browser settings to disable or delete cookies, but please note that some website features may not function properly as a result.

7. Links to Other Websites

Our website or social media pages may contain links to external sites.
Momint Bakery is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies when visiting them.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The most current version will always be available on our website, with the effective date clearly displayed at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

📧 momintbakery@gmail.com
📍 Durbanville, Cape Town, South Africa